Should you trust KeySavvy?

Protecting buyers and sellers is our only business

Our mission is to “Reduce fraud, increase convenience, and foster trust between vehicle buyers and sellers”. We take it so seriously, it's in our Articles of Incorporation -- as a Public Benefit Corporation, we are legally required to promote our mission. Our only responsibility is to protect the integrity of the transaction as an independent third party.

We have amazing customer reviews

Our customers love us! Read our reviews on Google, YouTube, Better Business Bureau, online forums, marketplaces and Reddit.

"Absolutely amazing experience selling the car through KeySavvy. They are an A+ team. I cannot think of any better service."

Mash, Nissan Leaf

Read on Google

We're a licensed dealership

KeySavvy is a licensed auto dealer, regulated by the Minnesota Department of Public Safety. Our dealer license is #DLR100357. You can look up our license on the Minnesota DMV website under Vehicle Services -> More Vehicle Services -> View List of Dealers.

Being a licensed dealer means we are backed by a bond held by the State of Minnesota. The bond protects our customers if we ever fail to deliver a clear title to a buyer or send a payout to a seller. We would never allow that to happen, but the bond held by the State of Minnesota guarantees our customers are always protected.

We're Better Business Bureau accredited

KeySavvy is BBB accredited and verified. We're required to follow the BBB's customer service and satisfaction requirements, including responding promptly to customers and resolving all customer complaints through the BBB. You can view our BBB profile here.

We use data and technology that consumers can't access

As a dealership, we can verify titles and liens, confirm identities, and verify payment using tools that private party buyers and sellers don't have access to. We use leading identity verification technology from Stripe to verify the identity of our buyers and sellers, and we use payment technology from Plaid and Finicity to verify payments.

Technology allows us to offer the KeySavvy guarantee: Buyers get a clear title and sellers get paid, every time. If we miss an undisclosed lien on a title, buyers get a full refund. If a buyer's payment fails, we still pay the seller (and we're responsible for collecting it from the buyer).

Press and partners

Few companies attempt to do what we do and, as a result, we've attracted the attention of a growing number of major media organizations and partners.

Education and outreach

We publish articles to our blog that raise awareness of scams and educate consumers on how to avoid them. We also offer free tools that help buyers and sellers, even if they don't use KeySavvy (see our tool for what to do after selling a car).

Leadership team

Andrew Crowell, CEO

Andrew is an experienced business leader, startup founder, and engineer. His broad range of experience spans from software for John Deere engines to leading core personalization services at Amazon. He is relentlessly focused on creating value for customers and meaningful purpose for employees.

Jason Hoetger, CTO

Jason is an expert in payment systems and fraud detection. Before founding KeySavvy, he developed anti-fraud technology and infrastructure at large marketplaces, including Tred and OfferUp, and outdoor retailer REI. His software has supported tens of thousands of secure private party transactions.